Shipping policy

Shipping and Delivery Policy

Last updated: 12 September 2026

RC MEGA ships hobby-grade RC models, spare parts and accessories across serviceable Indian pin codes through suitable courier partners.

1. Prepaid Orders Only

All orders placed on RCMEGA.com must be paid in full before processing.

RC MEGA currently does not offer:

Cash on Delivery
Partial Cash on Delivery
Payment on delivery
Open-box delivery

An order is processed only after successful payment confirmation and any required order verification.

2. In-Stock Products

In-stock products are normally processed and dispatched within 24 hours, excluding Sundays and public holidays.

Dispatch may require additional time when:

The address or telephone number requires verification.
The order contains a battery or restricted item.
Special protective packaging is required.
The order includes multiple products stored at different locations.
The customer has requested a product or variant confirmation.

3. Available on Order Products

Products marked Available on Order are sourced specifically against the customer’s requirement.

The standard estimated fulfilment period is 20–25 days, unless a different timeline appears on the product page or is communicated before confirmation.

This estimate may be affected by:

Supplier availability
International or domestic transportation
Customs clearance
Import procedures
Regional holidays
Events outside RC MEGA’s reasonable control

If a material delay occurs, RC MEGA will communicate the revised estimate and available options.

4. Order Verification

RC MEGA may contact the customer by telephone or WhatsApp to verify:

High-value orders
Incomplete or unusual addresses
Product or variant selection
Compatibility details
Available on Order products
Orders flagged by the payment or fraud-prevention system

Failure to complete verification may delay or cancel the order. If RC MEGA cancels a prepaid order during verification, the amount received will be refunded.

5. Courier Partners

Courier partners may include:

DTDC
Shree Tirupati Courier
Other suitable national or regional courier services

RC MEGA selects the carrier based on destination, serviceability, package size, product type and handling requirements.

A request for a particular courier may be considered but cannot be guaranteed.

6. Estimated Delivery After Dispatch

Destination	Estimated delivery after dispatch
Metro and Tier-1 cities	2–4 business days
Tier-2 and Tier-3 cities	4–6 business days
Remote locations, Northeast India and Jammu & Kashmir	5–8 business days

These are estimates and not guaranteed delivery dates.

Courier delays may occur due to weather, public holidays, regional restrictions, transport disruption, courier congestion, incorrect addresses or other circumstances outside RC MEGA’s reasonable control.

The 20–25-day fulfilment period for Available on Order products is separate from the courier-delivery period.

7. Shipping Charges

Shipping charges, where applicable, are shown during checkout and may be based on:

Actual or volumetric weight
Package dimensions
Destination pin code
Product category
Required transportation method
Special handling requirements

If checkout cannot calculate shipping for an unusually heavy, oversized or restricted product, RC MEGA will contact the customer before dispatch.

8. Batteries and Restricted Products

LiPo batteries, fuel-powered models, heavy models and oversized products may be subject to courier and air-transport restrictions.

Standalone batteries and certain large products may be shipped only by surface transport. These shipments may take longer and may not be deliverable to every pin code.

RC MEGA may divide an order into multiple shipments when products require different transportation methods.

9. Tracking

Tracking information will be shared after dispatch through email, SMS, WhatsApp or the customer account, as applicable.

Courier tracking can take up to 24 hours after dispatch to become active.

Tracking updates are generated by the courier. A delayed tracking scan does not necessarily mean the shipment has not moved.

10. Address and Contact Information

Customers must provide:

A complete delivery address
Correct pin code
Recognisable landmark where required
Reachable telephone number
Correct email address

RC MEGA is not responsible for delays or additional expenses caused by incorrect or incomplete information supplied by the customer.

An address may not be changed after dispatch.

11. Delivery Attempts and Refused Shipments

The customer must remain available to receive the shipment and respond to courier calls.

Additional shipping charges caused by an incorrect address, unavailable recipient, repeated delivery failure or unjustified refusal may be payable by the customer.

Refusing delivery does not automatically qualify an order for cancellation or refund.

12. Package Inspection and Unboxing Video

Inspect the outer package at delivery. If it appears severely damaged, opened or tampered with, photograph the package before opening it.

Record a clear, continuous unboxing video showing:

All sides of the sealed package
Shipping label and AWB number
Complete opening process
Product and included components

The unboxing video is required for claims concerning transit damage, wrong products or missing products and components.

Do not operate, repair, dismantle or modify a product that appears damaged or incorrectly supplied before contacting RC MEGA.

13. Delayed, Lost or Damaged Shipments

Contact RC MEGA if tracking shows no movement for an unusual period.

RC MEGA will raise an investigation with the courier. Courier investigations may require several business days.

If a shipment is officially confirmed as lost or damaged in transit, RC MEGA will provide an appropriate resolution in accordance with the Returns, Resolution and Refund Policy.

14. Shipping Support

Email: rcmegaofficial@gmail.com
WhatsApp/Phone: +91 77373 73639
Hours: Monday–Saturday, 9:00 AM–11:00 PM; Sunday, 11:00 AM–5:00 PM IST