Frequently Asked Questions (FAQ)
1. Do you provide a warranty on your products?
We do not offer a warranty as our models are imported, and claiming warranty support can be challenging. However, our team provides excellent technical support for all our products to ensure you have the best experience with your purchase.
2. Do you offer spare parts for the RC models?
Yes, we provide spare parts support for the majority of our products. In the rare event of stock shortages, we have guaranteed timelines to ensure that your required spare parts reach you within 30 days. Our commitment is to keep your RC cars running smoothly, and our spare parts service is designed to provide you with the support you need to maintain and enjoy your hobby.
3. Do you provide repair services?
Yes! Customers can bring their vehicles to our showroom in Kalyan West (Mumbai) or courier them to us. If we have the necessary spare parts in stock, we will repair them promptly. If parts are unavailable, we will arrange them within a month. Your RC vehicles are in good hands with us!
4. What payment modes do you accept?
We accept all major payment modes, including credit cards, debit cards, net banking, and UPI.
5. Do you offer EMI options?
Yes, EMI options are available for all our products.
6. Is Cash on Delivery (COD) available?
No, we do not offer COD. Due to the high value of our goods, offering COD would significantly increase the overall cost, leading to an unavoidable price hike for our customers. However, we do offer a convenient pickup option from our showroom in Kalyan West (Mumbai), allowing you to collect your RC cars directly from our store.
7. Can I pick up my order from your store?
Yes! We offer a convenient in-store pickup option from our showroom in Kalyan West (Mumbai). This allows you to collect your RC cars directly from our store at your convenience.
Still have questions?
If you could not find the answer you are looking for, please contact us at:
Email: rcmegaofficial@gmail.com
Phone: +91 77373 73639
Address: RC Mega, Shrushti Apt, Birla College Road Bhoirwadi, Chowk, Chikan Ghar, Kalyan, Maharashtra 421301